Cape Times

Let your personalit­y shine to crack that job interview

- Staff Writer

THE typical recruitmen­t process has seen a gradual shift in focus towards personalit­y and potential for growth.

This has led to more and more companies moving away from traditiona­l interviews, opting rather for more interactiv­e, personalit­y-revealing hiring sessions.

Dale Simpson, curator of Radisson RED Hotel V&A Waterfront, Cape Town, says a major contribut- ing factor to this shift is the growing importance being placed on company culture.

“Healthy company culture enables a team to work like a welloiled machine and hiring candidates who are the right ‘culture-fit’ positively impacts their commitment and dependabil­ity.”

Simpson said this trend is particular­ly prevalent in the hospitalit­y industry.

“In our sector, personalit­y is key, and while most skills can be taught, personalit­y – for the most part – cannot.

“As such, when it comes to hiring, we look first and foremost for people who have the right personalit­y and energy for a particular role, even if this means an employee will require significan­t upskilling for the position. We are looking for those guys and girls who have a naturally expressive and fun-loving nature.”

In addition to boosting company culture, Simpson says that this hiring process results in higher staff retention. “When you hire based solely on past experience and qualificat­ions, you run the risk of employing someone who isn’t a great fit to the company’s culture – and that’s not what we’re looking for. Not only is this detrimenta­l to the greater morale of the team, but will also likely result in the candidate being unhappy and leaving, leading to a high staff turnover.

“Through a series of four interactiv­e workshops, candidates are put in a position where their true behaviour will shine through, which allows us to really get a feel of who they are and what role they’d be bestsuited to.”

By training everyone for everything, and rotating staff on a regular basis, Simpson says that staff are able to develop a broad range of skills.

Copy supplied by Radisson RED.

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