Passengers toot driver’s horn

LUVUYO Jadu, a 46-year-old single father from Dunoon, has received a MyCiTian award for his consistent, excellent customer service to passengers on different routes.

Jadu, whose name means joyous, is an employee of Kidrogen, one of the vehicle operating companies contracted to operate the MyCiTi services.

He received the award because of his excellent customer service to passengers on routes he has operated since he joined Kidrogen 10 months ago.

The City’s Transport Information Centre, where commuters can report compliments or complaints about the MyCiTi service, received countless reports of praise from Jadu’s passengers.

“I’m a people’s person and I always do my work with passion,” Jadu said.

“I like to see a smile on the other person’s face. I feel that my efforts were noticed and personally I feel a sense of achievement.

“I hope I can motivate my colleagues to do even better than me.

“I’m not at Kidrogen just to earn a salary – I want to add value to the company and provide good service to the valued MyCiTi customers,” he added.

Jadu serves as an inspiration to all those involved in the MyCiTi service – from the cashiers at the kiosks, to the bus drivers and officials, the City said yesterday.

City mayco member for transport, Felicity Purchase, said: “It gives me great joy to bestow this award on Luvuyo, a man who has gone beyond the call of duty to make our commuters’ journey pleasant.

‘‘His positive attitude has made commuters feel comfortable being in his presence, earned him respect from his colleagues, and ultimately recognition from his employers.

“We need more people like him. “He’s been doing this job for only 10 months but has already impacted many lives.

“With such positivity, the stars are the limit.

“It’s also befitting that he is receiving this reward in Transport Month,” Purchase said.