Daily Maverick

Musk ticks off lots of people with his verified status change

- Toby Shapshak Toby Shapshak is editor-in-chief of Stuff. co.za and chief commercial officer of Scrolla.Africa.

Not since Nike’s famous swoosh has a tick taken on so much significan­ce. New Twitter owner Elon Musk has taken aim at the blue tick of verificati­on offered by Twitter Blue like an idealistic maniac detached from reality.

“Twitter’s current lords & peasants [sic] system for who has or doesn’t have a blue checkmark,” he tweeted last week. This retreaded Twitter Blue will offer “priority in replies, mentions & search, which is essential to defeat spam/scam”. He added: “Power to the people! Blue for $8/month.”

Yeah right. Power to the people who pay $8 a month to have that power. That’s not power to the people, that’s capitalism.

Sorry, there goes my verified status. It really isn’t worth R140 a month to me.

As novelist Stephen King tweeted of the original price point: “$20 a month to keep my blue check? Fuck that, they should pay me. If that gets instituted, I’m gone like Enron.”

Pushback works, it seems, even when you take a social network private.

But the key problem is that anyone can achieve verified status. The process used to require vetting by Twitter staff, and was limited to public figures, politician­s, musicians, actors, celebritie­s and journalist­s.

Now, to be a verified account all it shows is “I have $8”, as one person proclaimed.

“Twitter has had a massive drop in revenue,” Musk tweeted, “due to activist groups pressuring advertiser­s, even though nothing has changed with content moderation and we did everything we could to appease the activists.” And, he added: “Extremely messed up! They’re trying to destroy free speech in America.”

Er, no. The activists are not the problem, and that Musk can’t see that (or admit it in public) is more concerning.

As The Verge’s Nilay Patel so appropriat­ely wrote: “Welcome to hell, Elon. You break it, you buy it.”

It’s hard to disagree. After deciding against his April offer to purchase, Musk has spent months deriding Twitter, questionin­g how many spambots it has and besmirchin­g its executives. Now he appears oblivious to how much damage he himself has caused.

“Twitter is a disaster clown car company that is successful despite itself, and there is no possible way to grow users and revenue without making a series of enormous compromise­s that will ultimately destroy your reputation and possibly cause grievous damage to your other companies,” wrote Patel.

He added: “I say this with utter confidence because the problems with Twitter are not engineerin­g problems. They are political problems.”

Indeed, they are. But it doesn’t seem like Musk’s sledgehamm­er approach is the way to do it. After firing half of Twitter’s 7,500 staff – by email – on 4 November, Twitter discovered a bunch of those engineers they had let go were urgently needed and offered them their jobs back. Twitter then realised the much-publicised US midterm elections were happening in the same week and held off on the radical $8amonth changes.

It’s this kind of radical about-turn that Musk is known for – but it’s not a winning strategy with a social network that relies on advertiser­s for 90% of its income.

As Patel points out, Twitter “makes very little interestin­g technology; the tech stack is not the valuable asset. The asset is the user base: hopelessly addicted politician­s, reporters, celebritie­s and other people who should know better but keep posting anyway. You! You, Elon Musk, are addicted to Twitter. You’re the asset. You just bought yourself for $44bn dollars.” Hard to disagree with that.

 ?? ??

Newspapers in English

Newspapers from South Africa