HOW THE MUNICIPALITY HANDLES FAULTS

Mandla Nsele, eThekwini Municipality’s acting head of communications, urged residents to report unsafe electrical conditions by doing the following: When you spot an unsafe condition or electrical hazard, contact the Electricity Service Unit immediately on the toll-free number 0801 313 111.

The trained operator will create a fault reference number and arrange for the necessary emergency personnel to be dispatched on site so that corrective action can be taken.