Delivering real solutions in real time

With full aftermarket service and rapid response times, John Deere ensures peace of mind for farmers.

John Deere Sub-Saharan Africa is running a multimedia campaign under the hashtag #partofyourstory to highlight the exceptional technology, advice and support it offers via its aftermarket parts division. This comprehensive service is delivered by more than 300 dedicated technicians out of 64 state-of-theart workshops countrywide.

“Keeping older machines operational is a key element in running an effective business, especially where replacement isn’t always an option,” says Jaco Beyers, branch sales director at John Deere.

The company’s aftermarket support is customised to repair, replace or retrofit new technology, or provide remanufactured components to meet individual farmers’ needs and original equipment manufacturer (OEM) specifications.

The full aftermarket parts solution can be obtained by visiting or phoning a John Deere dealership or workshop, arranging it directly through on-farm visits, or accessing it remotely via a range of John Deere platforms. The service provides advice and assistance for all John Deere equipment within warranty, as well as older equipment out of warranty.

FLEXIBLE SUPPORT

“We provide world-class technology and support via a menu of options that allows farmers to choose the solution most suitable to their machines, locations, deadlines and operating conditions,” says Beyers.

All parts are engineered and designed to meet

John Deere OEM specifications in and out of warranty. The company’s

SUPPLIED ABOVE: John Deere technicians at each dealership are trained in the local farming community, giving them an insight into local farming conditions and producers’ requirements.