Key growth ar­eas

Financial Mail - Investors Monthly - - Cover Story -

1 In a 2018 sur­vey, 400 fi­nan­cial in­ter­me­di­aries gave us an av­er­age score of 90% for client ser­vice. That's some­thing we're very proud of as our clients mean ev­ery­thing to us. For the past two years in a row, Glacier was cho­sen as a fi­nal­ist in two cat­e­gories in the an­nual FIA (Fi­nan­cial In­ter­me­di­aries As­so­ci­a­tion of South­ern Africa) Awards. Nom­i­na­tions for th­ese awards are made by the fi­nan­cial in­ter­me­di­aries, a tes­ta­ment to our com­mit­ment to su­pe­rior prod­ucts and ser­vice de­liv­ery. Look­ing ahead, our fi­nan­cial in­ter­me­di­ary part­ner­ships will con­tinue to be key. The re­la­tion­ship with our 2000 San­lam Fi­nan­cial Ad­vis­ers as well as 2500 In­de­pen­dent Fi­nan­cial Ad­vis­ers is crit­i­cal to the dream of em­pow­er­ing clients with wealth-cre­at­ing ad­vice.

2 Glacier is now one of the big­gest in­vest­ment plat­forms in the coun­try and we'll con­tinue to ce­ment our top podium po­si­tion through ser­vice. We'll lever­age our ex­ist­ing mar­ket seg­ment, whilst cham­pi­oning chan­nel and prod­uct diver­si­fi­ca­tion to ex­pand our au­di­ence pro­file. We're cre­at­ing new prod­ucts to ap­peal to the mid­dle mar­ket and younger mar­kets.

3 We're tech-fo­cused. With In­dus­try 4.0 here, we're con­tin­u­ously look­ing to cre­ate flex­i­ble cost-ef­fec­tive prod­ucts, plus a seam­less user ex­pe­ri­ence. Ex­pect more so­lu­tions like our on­line Glacier In­vest­ment Hub in the fu­ture.

4 We’ll con­cen­trate on our abil­ity to in­no­vate col­lec­tive in­vest­ment so­lu­tions, such as the Glacier AI Flex­i­ble Fund of Funds, through Glacier Man­age­ment Com­pany, a reg­is­tered man­ager of col­lec­tive in­vest­ments.

5 We’ll also con­tinue to cap­i­talise on our San­lam con­nec­tion, es­pe­cially around the Group’s Africa ex­pan­sion ef­forts. San­lam is cur­rently in 33 coun­tries and count­ing. That presents a great deal of op­por­tu­nity for Glacier.

Glob­al­i­sa­tion has made the world ‘smaller’ and op­por­tu­ni­ties big­ger than ever be­fore. Our role is to help you ac­cess th­ese in the most strate­gic way pos­si­ble.

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