Financial Mail

WHAT IT MEANS

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ncreasing influence of consumers over brands and a need for real-time product and service research has resulted in a new marketing concept called “Brand Wars”.

The initiative, spearheade­d by Havas Sports & Entertainm­ent, pits consumer brands against each other and obtains real-time, real-world consumer feedback. The findings show how consumers compare and perceive the brands.

The first of these comparison­s was aimed at the fastgrowin­g SA pizza market and #PizzaWars was launched. In the next couple of months #CoffeeWars and #BurgerWars will take place. Havas MD Andrew Ross hopes brands will see the value in this robust research and ultimately pay for their own “war” against competitor­s.

“Brand Wars started out as an exercise exploring brand perception vs reality. We believe the end results have sparked debate, challenged perception­s and assessed competing brands in an aggressive consumer space,” says Ross.

For the first challenge, standard pizza menu items were ordered from four dominant local companies — Debonairs, Roman’s, Pizza Hut and Domino’s. All orders were made with-

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