Financial Mail

Qualities of success

- Jeremy Maggs

Global technology giant Apple is seen as the brand most likely to succeed in the future, according to Future Brand. The consultanc­y assessed customer perception­s of 100 global brands in 17 countries about attributes such as innovation, individual­ity and trust. The survey finds that Apple stands out for attachment to users, trust, purpose and price premium. (Apple retook the top spot from Google, but the search company was viewed as the most future-orientated brand.) Second place went to Microsoft, which beat Apple in terms of innovation perception. The Future Brand survey revealed that brands in the consumer services sector, such as Disney, are catching up in terms of a technology connection to customers.

In another survey released recently, brand innovation agency Tenet Partners ranks CocaCola as the world’s most powerful brand for a ninth consecutiv­e year, while online retailer Amazon emerges as the top rising brand.

The Tenet survey measures a brand’s strength, familiarit­y (awareness) and favourabil­ity (perception). New brands in this year’s rankings include Samsung, Hilton Hotels & Resorts and American Airlines. The worst-performing brands on the table are Eastman Kodak, Nintendo, General Motors and Western Union.

Tenet says companies staying in front are doing so by knowing when and how to launch new business models or transform old ones.

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