Financial Mail

Facebook gets another ‘klap’ US agency says the company’s ‘reckless’ behaviour is a danger to teenagers

- Toby Shapshak

ow do you define child labour? Is it putting young children to work when they should instead be experienci­ng childhood? Does it involve earning an income from the “work” of children without compensati­ng them? Is it any different if the “work” consists of being a teenager on social media and that informatio­n is being monetised by someone else?

Last week Facebook got another legal klap from the Federal Trade Commission (FTC). The US agency has already fined the tech firm $5bn for breaking a 2012 consent decree about how its data was used.

The FTC is revisiting this privacy process, after Facebook settled in 2022, warning that it wants to impose a “blanket prohibitio­n” (its own words) on the social giant’s monetising of children’s data.

“The company’s recklessne­ss has put young users at risk,” says FTC bureau of consumer protection director Samuel Levine. “Facebook needs to answer for its failures.” Who doesn’t agree with that?

So what’s going on here?

People “pay” for social media through a complicate­d exchange of giving up lots of personal data to enable these platforms to provide a service that would otherwise cost a lot of money.

That is the argument made by Facebook CEO Mark Zuckerberg. It’s the same argument Facebook makes for small businesses that its free offerings enable them to compete with bigger companies.

Really, did it cost Facebook $116bn to provide this last year? That is the revenue for 2022 that Facebook reported. It can’t be possible that hosting and delivering Facebook and its other apps (WhatsApp, Instagram and

HMessenger) costs over a hundred billion dollars. That’s quite a hosting bill. We don’t know Facebook’s exact cost structure for all the servers it operates and the engineers needed to keep the money-making machine going. But it’s certainly not the full figure. A disproport­ionately large amount of personal data is being given up for a service that is, frankly, pretty poor.

Remember that Facebook is a for-profit company. It’s not an educationa­l NGO with a do-good purpose. The UN even accused Facebook of helping with the genocide of the Rohingya Muslims in Myanmar.

Let’s also not forget how whistle-blower Frances Haugen revealed that Facebook “prioritise­s growth over safety” when it comes to teenage girls’ mental health. Facebook’s attitude towards misinforma­tion led US President Joe Biden to condemn the way Covid antivaxxer­s were given free rein by the social giant. “They’re killing people,” Biden complained in August 2021, long after the pandemic embarrassi­ngly revealed that social platforms have always been able to prevent disinforma­tion.

Facebook’s response is to call the FTC’s latest move “a political stunt”. Of course it would.

Such excessive extraction of voluminous amounts of personal informatio­n under the guise of connecting people is the essence of surveillan­ce capitalism. That’s the basis that allowed Cambridge Analytica to, first, illegally harvest 87-million Facebook users’ data, and, second, use it to manipulate the outcome of the Brexit and US presidenti­al elections in 2016.

Facebook should face a “blanket prohibitio­n” on profiting from the personal lives of teenagers.

Why has it taken so long to get here? Shapshak is editor-in-chief of Stuff.co.za and executive director of Scrolla.Africa

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