Grocott's Mail

MobiSAM calling all Makana residents

- By THOZI NGEJU and HANCU LOUW

In an attempt to connect with the largest cross-section of Makana residents, we have been using the local airwaves (Radio Grahamstow­n) on Wednesday mornings between 9am and 12pm. We shall soon be on Rhodes Music Radio (RMR) too.

MobiSAM urges all residents to connect with us, as we look to extend our reach and build awareness of your (residents') roles and responsibi­lities with regard to holding public officials accountabl­e and monitoring service delivery in Makana.

We are predominan­tly Facebook and SMS for now, until the launch of the MobiSAM App in early March.

Acting on data gathered during a 2016 baseline study of the communicat­ion practices of residents across the municipali­ty, we were pleased to be reminded of the socio-economic and cultural diversity in Makana.

In a bid to address the various levels of access to informatio­n and use of the local media channels that people rely on, MobiSAM has partnered with local stakeholde­rs as well as the municipall­y-managed ward war rooms.

These strategic partnershi­ps have allowed the project to connect with people from City Hall and the bustling CBD to Extension 7 and all the way to Riebeeck East.

Working alongside the Grahamstow­n Residents Associatio­n, UpStart Youth, the Unemployed People’s Movement, Umthathi Training Project and the various department­s at Makana Municipali­ty, has also allowed us to build networks of communicat­ion which has improved the flow of informatio­n between all the stakeholde­rs in preparatio­n of the launch of our applicatio­n.

We are currently training both our team of ward liaisons and the communicat­ions team at the Municipali­ty in using the technology that we hope will facilitate more communicat­ion and greater accountabi­lity.

The collaborat­ion between Makana,

MobiSAM and especially the queries and complaints by citizens is key to creating more awareness of service delivery issues which impact all residents of Makana. SMS: 073 609 3059 Email: info@mobisam.net Web: www.mobisam.net Facebook: facebook.com/ mobisam.net/ Twitter: @MobiSAM_Net

 ??  ??

Newspapers in English

Newspapers from South Africa