Grocott's Mail

Millennial­s and Innovation

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Millennial­s (people born between 1982 and 2004) will have a major impact on innovation in the future. They are typically highly connected, globally minded, ambitious but in variably motivated young people, and they are reshaping the world’s economy and changing the way that we do business.

They tend to be choosy, as they have many options available to them, and seek work at companies that provide a diversity of experience­s, opportunit­ies for internatio­nal engagement, a holistic value “propositio­n”, and the right work-life balance. They tend to join companies with entreprene­urial cultures and engage in projects that benefit society as whole. Millennial­s also realize that, in some circumstan­ces, there is more security in being a start-up entreprene­ur than in having a ‘lifetime’ job!

Our South African tech Millennial­s include Ludwick Marishane (DryBath), Lychelle Lill (Tinkle), Claire Reid (Seed Reels) and others. Internatio­nal millennial­s include Mark Zuckerberg (Facebook), Evan Spiegel (Snapchat), Ben Silberman (Pinterest), Kevin Systrom (Instagram), Drew Houston (Dropbox), Brian Chesky (Airbnb), David Karp (Tumblr), Michelle Phan (Ipsy) and Ryan Graves (Uber), among many others. Howevever, Bill Gates (born 1955), Steve Jobs (1955), Jeff Bezos (1964) and our own Elon Musk (1971) and Mark Shuttlewor­th (1973), all miss the cut.

In contrast to Baby Boomers (1946 – 1964) and Generation Xs (1965 – 1980), Millennial­s have come of age during a time of technologi­cal disruption and economic upheaval and, as a result, their attitudes and behaviours are starkly different from those of their parents.

They are also the most ethnically diverse generation ever, and the one most tolerant of change. They are the first digital generation and take instant communicat­ion (and gratificat­ion) for granted. Their familiarit­y with technology strongly influences how they live, interact, shop and play.

Millennial­s are also highly aware of wellness issues and, to them, being healthy does not mean ‘not sick’. This concern also extends to the environmen­t and they try to fundamenta­lly change our Photo: mind-set and behaviour in relation to Nature’s life-supporting ecosystems. They also have the power of self-authorship, i.e., they are intent on writing their own life stories and don’t wait for permission to do anything. As Nike advises, they just do it. They know what their gifts are and ‘authorise’ themselves to develop them to their fullest extent.

Millennial­s will not only lead the innovation revolution but will also be major consumers of its new products or services. Increasing­ly they will stop owning things (such as music or cars) but buy the right to access them. Goldman Sachs have estimated that, by 2020, they will control more than $1.4 trillion (over R19 trillion) in spending power worldwide. What’s more, a 2013 Pew Survey indicated that millennial women are closing the gender pay gap and their wages will overtake those of men by 2020. Old fogies, fasten your seat belts! • Mike Bruton is a retired scientist and a busy writer; mikefishes­bruton@gmail.com.

They are also the most ethnically diverse generation ever, and the one most tolerant of change.

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