//CEO LETTER – Elmar Conradie
Welcome aboard this FlySafair flight this July day.
The last year has been challenging for many; however, despite all that South Africans have endured, there are pockets of hope and recovery.
As the world paused, many businesses, individuals and communities were left in unfathomable predicaments. The impact of the lockdown was undoubtedly felt throughout FlySafair’s operations, but we were reminded of how this global crisis affected others, like local charity Wings and Wishes.
With provincial borders closed and flights grounded, countless families were still reliant on Wings and Wishes to ferry their chronically and critically ill children to specialist appointments around the country. Despite the hurdles the pandemic put in its way, the charity funded over a thousand trips in 2020.
The tenacious determination that the Wings and Wishes team has for everything they do is one of the reasons we wanted to partner with them. As an operator in the travel sector that is taking longer to bounce back, we see a lot of our same fighting spirit in them, and we wanted to be a part of that.
Wings and Wishes’ primary mandate is to fund and arrange the transport of critically and chronically ill children to receive the lifesaving specialist medical care that they require.
And this is where we at FlySafair can assist them, as we can fly these children to where they need to go.
The last year has given us a moment to pause and reflect on what we can do to make a meaningful difference at a time when it’s needed most. Wings and Wishes is a unique charity filling a very urgent and pressing need that we are suited to assist them with.
This is a very exciting relationship that all our staff have taken to heart, as we ensure that many children can get the lifesaving treatment they need by doing what we do best.
For you, our loyal customers, by supporting us, you are now also part of helping Wings and Wishes and helping ill children receive the medical attention they deserve.
As always, if you have any feedback or comments about your experience with us today, or if you have any suggestions on how we can improve our service, please send them to feedback@flysafair.co.za. I’m always grateful to receive your feedback and suggestions.
I wish you all good health and safe travels this winter.