Mail & Guardian

Reputation­s What are the boutique stars?

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The Top Companies Reputation­s Index (TCRI) is split into two – the main output consists of the overall top 50 companies selected on account of being the 50 highest advertisin­g spenders in the country.

While this is generally speaking a good indicator of a company’s market importance, there are obviously many companies who don’t have enormous advertisin­g budgets that are significan­t to the market. These are the boutique stars of the index.

The boutique stars are selected from amongst the most important strategic sectors, from retail to pharmaceut­icals and ranks reputation performanc­e regardless of advertisin­g spend.

Furthermor­e, these companies had a sample size of less than 30 respondent­s.

Plus 94 Research chief executive officer Sifiso Falala says that sample size is not necessaril­y an indicator of better reputation ranking.

There are many boutique stars who scored very highly amongst a smaller group of respondent­s, and big companies with strong visibil- ity that did poorly. Many boutique stars like Allan Gray and Procter & Gamble are already household names in their respective industries, and many others are poised to become significan­t players in the reputation­s rankings in future years.

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