WATERLOO RESPONSE

With reference from page 42 (April 2018 issue), next to the photograph, ‘Of our three toilets, there is one problematic 7,5-litre flusher that doesn’t operate correctly without a completely full cistern. Waterloo was supposed to be the answer to this problem but poor design impairs the system’s effectiveness.’

We’re unsure what this reference means. Were you referring to your third toilet with the problem or to Waterloo that has a poor design? As it stands, the general reader may easily interpret this ambiguous and rather confusing statement as Waterloo being of an unsatisfactory design.

We wish to confirm that Waterloo is a Smart Greywater Bank that is added to your toilet, without having to change the current set-up of the system. It allows the user to pre-fill and store grey water in conjunction with the water already in the toilet’s cistern. This offers the benefit of more flushing events without having to fill the cistern after every flush. RETIEF KRIGE Hi, Retief. Apologies that this got left off of the Letters pages last month. I would also like to apologise for my sloppy grammar making your design seem inferior. The problem is with the toilet cistern. The internal arms of the f lush mechanism run in such a way that it interferes with the Waterloo system no matter how I orientate it, or which side I put the valve. It’s also one of those toilet designs that require a full f lush to work effectively. It can take up to 10 litres of water at a f lush, so you can imagine how many bottles of grey water we need on standby.

I also unfortunately left the valve on the windowsill while trying to rethink the situation. A gust of wind sent it tumbling to the tiles and that was the end of my testing. This happened probably about a week after the magazine went to bed. So yes, the toilet design is the culprit, the Waterloo works excellently. – Lindsey