Sars ‘dragged feet on mak­ing tax re­funds’

Pretoria News Weekend - - NEWS -

THE de­lays in pay­ing tax re­funds was in the top three re­ported com­plaints in the SA Rev­enue Ser­vice (Sars), the Nugent Com­mis­sion of In­quiry heard yes­ter­day.

Chief ex­ec­u­tive in the of­fice of the Tax Om­bud Eric Mkhawane said that around 2016, there were a high num­ber of com­plaints from tax­pay­ers re­gard­ing their tax re­funds be­ing with­held.

“Peo­ple com­plained that re­funds were be­ing with­held for no good rea­son.”

Mkhawane ex­plained how a tax­payer would be us­ing the same bank ac­count through­out the en­tire year but when the tax­payer wanted the re­fund, Sars would ask for bank ac­count ver­i­fi­ca­tion.

He said even af­ter the cum­ber­some ver­i­fi­ca­tion process, there would be up to a three-month de­lay. The process was adopted to elim­i­nate fraud.

The hear­ing will re­sume on Tues­day. – African News Agency (ANA)

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