Up to date but 5 months be­hind… how?

Pretoria News - - METRO -

I WOULD like some ad­vice on how to go about a lo­cal funeral pol­icy that seems to be very un­re­li­able.

My aunt has a pol­icy with them and I am in pos­ses­sion of the books and make pay­ments for her on a monthly ba­sis for a num­ber of years. Since we stay in an un­der­de­vel­oped town in the North­ern Cape, the com­pa­nies come ev­ery month to col­lect pay­ments. Last year, they stopped.

The pol­icy is cur­rently five months be­hind go­ing on six, and now they are telling me that my pol­icy is up to date and can just con­tinue with pay­ments.

How can that be free? XAN­DER MANAMELA

Ge­orgie: I don’t quite un­der­stand what is go­ing on here but think you should rather take your busi­ness else­where – imag­ine the prob­lems you’ll have when you have to claim, even­tu­ally!

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