OUR COMMITMENT TO CITIZENS!
Secure and Efficient Service to the People
Delivering on the core mandate of the Department of Home Affairs, to secure the identity and status of every citizen, we outline our priority programmes for the financial year ending March 2018 as follows:
Repositioning Home Affairs
The department needs to be positioned within the security system of the State to deliver against its full mandate as a critical enabler of inclusive economic development, national security, effective service delivery and efficient administration.
Modernising Home Affairs
For enhanced client satisfaction using cutting-edge technologies and innovation, the major task is to:
• Replace the current National Population Register with a new integrated National Identity System to record the status of both visitors and citizens.
Continue to digitise old birth, marriage and deaths paper records in our custody, working with Statistics SA.
Intensify the Smart ID card rollout to replace around 38 million green-barcoded IDs.
Expand our footprint by a further 14 offices with digital new systems while also capacitating our mobile offices to receive applications for Smart ID cards and passports.
Connect 26 offices with live capture technology to record birth, marriage and deaths.
Increase efficiency on adjudication of visas
We are committing to improve the turnaround time for critical skills visa by 5% to ensure 80% of application cases are adjudicated within four weeks, while maintaining the set target of 85% of permits application are finalised within eight months.
Establishing a new Border Management Authority
South Africa is moving towards a single integrated, secure and efficient border management through the establishment of The Border Management Authority (BMA). The BMA will oversee functions at the management of ports of entry and the borderline.
Completing the review of the current international migration policy
The review is aimed at transforming current legislation and aligning the management of international migration with the current challenges of globalisation priorities contained in the National Development Plan (NDP) Vision 2030 while pursuing the African Union Agenda 2063 related to promoting free trade, movement of people, goods and services in the continent. It makes key proposal on management of admissions and departures, residency and naturalisation, management of asylum seekers and refugees and management of migrants with skills and capital.
Revamping major ports of entry
We will continue to refurbish infrastructure at six major land ports of entry, as these are strategic for risk-based immigration management and professionalisation of services, thus to make South Africa friendly for business, travel and related activities.
Living up to positive values and principles
We will strengthen our all-out fight against corruption, bribery and fraud through Operation Bvisa Masina – cleaning the rot campaign within and outside the Home Affairs environment. Through the
Moetapele Leadership initiative, we will motivate every official and create an enabling environment for all officials to serve with professionalism and humility in ensuring a positive client experience at Home Affairs offices.