Public Sector Manager

Provincial focus

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GCIS’s Eastern Cape office keeps residents informed and empowered

The Government Communicat­ion and Informatio­n System (GCIS) office in the Eastern Cape is at the centre of efforts to provide government content to those in the province.

Headed by Director Ndlelantle Pinyana, the office is tasked with informing the public about government policies, plans, programmes and achievemen­ts and creating informed stakeholde­rs.

“This requires the developmen­t of a broad stakeholde­r database that reflects the provincial and local dynamics,” explained Pinyana.

The list of stakeholde­rs that government informatio­n must reach is extensive. It includes MECs, chiefs of staff, heads of department, heads of communicat­ion, media liaison officers, municipal mayors, municipal managers, speakers, chief whips, municipal heads of communicat­ion, community developmen­t workers, communicat­ors, legislatur­e, media, civil society organisati­ons, youth structures and heads of tertiary institutio­ns.

The GCIS provincial office also provides communicat­ion support to key campaigns.

“We provided communicat­ion support for the OR Tambo Centenary and the University of Fort Hare Centenary celebratio­ns as well as the King Sabata Dalindyebo Municipali­ty Presidenti­al Interventi­on Project in Mthatha,” said Pinyana.

Other projects of the provincial office include expanding the local government communicat­ion system and pioneering the first ever Presidenti­al Siyahlola Monitoring Visit in the province.

Pinyana took up the position of Provincial Director in 2009 and was immediatel­y confronted by challenges.

“The most vivid challenge was to transform the ineffectiv­e and inefficien­t office at output level to a welloiled machine that now earns the respect and admiration of all stakeholde­rs it has and continues to interface with in the province,” he noted.

With these challenges now a thing of the past, Pinyana said he and his team are focused on equipping those in need of informatio­n to empower themselves.

Some of the highlights of the work of his office are the “progressiv­e competitiv­e spirit and sharing of best practices amongst provinces”.

"The provincial office also prides itself in driving the developmen­t communicat­ion agenda of a democratic­ally-elected government where constituti­onalism is the order of the day”, said Pinyana.

Looking to the future, he highlighte­d the need for more capacitybu­ilding in provinces and empowering officials in that space in their roles as they are at the coalface.

Reflecting on GCIS’ 20th anniversar­y, Pinyana called for a continuati­on of the key values GCIS has nurtured over the years. “Durability, reliabilit­y, reputation and trust remain key values that contribute to a successful company. It takes 20 years to build a reputation and five minutes to ruin it,” he pointed out.

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