BUSINESS OF BANKING

SA’S TOP BANK IN 2019

CAPITEC has been ranked the best bank in South Africa in global media company Forbes Media’s World’s Best Banks in 2019. Forbes Media partnered with market research firm Statista to measure the best banks in nearly two dozen countries. Statista surveyed more than 40 000 customers for their opinions on their current and former banking relationships. Banks were rated on overall recommendation and satisfaction while trust, terms and conditions, customer service, digital services and financial advice were surveyed. The top banks per country were ranked based on the total evaluations collected.