Knorr recalls Cup-a-soup over gluten labelling mix-up
KNORR yesterday recalled one of its popular Cup-a-soup ranges because of a labelling mix-up, which could be harmful to gluten intolerant customers.
The company said it discovered a small number of Knorr Cup-a-soup Beef and Vegetable Lite boxes which mistakenly contain sachets of Knorr Cup-a-soup Beef and Vegetable Regular.
As a result, the affected stock does not declare the presence of wheat and gluten as allergens on the box.
The company is asking customers who have bought boxes of Knorr Cup-a-soup Beef and Vegetable Lite marked with BB 22SEPT 23 2082 E not to use them but rather to return the products to their nearest retailer for a refund.
Consumers are urged to return the products and not to dispose of it themselves.
No other Cup-a-soup or Knorr products are affected by the recall, and products which do not bear this best before date can be enjoyed as normal.
Knorr said if you are allergic to wheat or gluten and have experienced any symptoms after using a sachet of Knorr Cup-a-soup Beef and Vegetable Lite from the affected batch, to contact your doctor and inform the Unilever SA Consumer Careline on 0860 331 441.
Knorr apologised for the inconvenience caused by the incident and thanked consumers for their cooperation and understanding.
For further queries, contact
Unilever South Africa Consumer careline on 0860 331 441 or email Consumer.affairs-za@unilever.com