Sunday Times

Cellular giants tremble before David

- Jose Dos Santos

CELL C and, I am sure, MTN, have been asked whether taking our fight to the media is a good idea. And it’s a fair question, given that our core business is to provide reasonably priced products and good quality services to consumers.

The answer is not a simple one because of the circumstan­ces in which we presently find ourselves.

MTN and Vodacom have launched a legal attack on the Independen­t Communicat­ions Authority of SA (Icasa) to ensure that their duopoly and their high prices (and the super-normal profits) are maintained.

Icasa has fulfilled its mandate to promote competitio­n, which will lead to a reduction in prices to consumers despite the extraordin­ary protestati­ons to the contrary from the duopolists.

These two licensees are hellbent on proving that Icasa has no grounds to set the wholesale prices at the levels it has, and to the extent that Icasa has the power it has not exercised it correctly.

The legal points will be decided next week.

In the meantime, and for the past month, Cell C has had to use all its available channels to show that what the regulator has done is in the best interests of all consumers, the South African economy and, yes, the smaller operators, including Cell C.

Cell C wants to make sure the public is aware of what MTN and Vodacom won’t tell them.

For one, MTN and Vodacom are arguing that the regulator did not base its decision on their costs.

But what they don’t say is that despite requests from Icasa to provide their costs to calculate the appropriat­e price controls, MTN and Vodacom did not do so.

The public deserves to know— this is an important part of the price people pay them.

What they are fighting for is the right to continue to charge excessive prices to other operators for “terminatio­n”.

These prices ultimately get passed on to consumers, and limit the scope for retail-price reductions.

What they are fighting against is any regulatory support for competing (smaller) operators, which would clearly also result in lower prices. They are fighting competitio­n. MTN and Vodacom are bemoaning the losses they claim they will suffer if the regulator introduces an asymmetric rate.

What they don’t tell you is that less than 5% of calls made by MTN and Vodacom customers land on either Telkom Mobile or Cell C’s network, and are then subject to asymmetric rates.

As a result of the sheer scale of MTN and Vodacom, most of the calls their customers make are either onnet (so no terminatio­n rate applies), or are made between MTN and Vodacom customers (so lower interconne­ct means they pay each other less).

While they lose on income, they fail to mention the saving on costs. Asymmetry will barely touch their bottom line, given the small percentage of calls their customers make to Cell C and Telkom Mobile compared with the percentage of on-net calls and calls to each other’s networks.

Asymmetry is necessary, overdue, and a lawful remedy to promote com- petition. Fundamenta­lly, it is a fact that asymmetry may assist smaller operators in making a sustainabl­e and genuinely competitiv­e business that is the reason for the extraordin­ary ferocity of the attacks by Vodacom and MTN.

This is not a subsidy as MTN and Vodacom would have you believe. And even if it’s a subsidy, this is what MTN and Vodacom received from Telkom for over a decade — and still do — and this is what helped them build their networks so quickly.

This is a fight about competitio­n. It is a fight about lowering the cost to communicat­e for all South Africans, but at the moment it’s not a fair fight The public deserves to know the facts because the outcome will affect each South African.

I believe in our case, and trust the relevant authoritie­s will do the right thing for South Africa and its people.

Dos Santos is the acting chief executive of Cell C

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