Have en­gaged em­ploy­ees

Sunday Times - - Careers -

● Em­ployee en­gage­ment is about more than em­ployee sat­is­fac­tion, says Than­deka Mgo­duso, a judge at the first al­lAfrica Em­ployee En­gage­ment Awards.

It is de­fined as the “dis­cre­tionary ef­fort by staff to achieve em­ployer suc­cess”.

Mgo­duso says em­ploy­ees need to take per­sonal own­er­ship of the com­pany’s aims, they should be en­thu­si­as­tic about what they can bring to the com­pany ob­jec­tives and know that they mat­ter to the com­pany and that they are val­ued.

This can de­velop into a deep com­mit­ment to the or­gan­i­sa­tion.

If you are not treat­ing your em­ploy­ees like su­per­stars, some­one else will. Mgo­duso has the fol­low­ing ad­vice:

● Find ways to in­spire and show ap­pre­ci­a­tion. “Com­pa­nies need to make a con­certed ef­fort to con­nect their em­ploy­ees to the or­gan­i­sa­tion’s vi­sion and val­ues,” she says;

● Get em­ploy­ees in­volved in solv­ing real prob­lems. En­sure an open, ac­cept­ing cul­ture ex­ists, where try­ing new things is en­cour­aged and the ef­fort recog­nised;

● Have ef­fec­tive com­mu­ni­ca­tion;

● En­cour­age ma­ture and thought­ful lead­er­ship and man­age­ment styles; and

● Have re­ward and recog­ni­tion pro­grammes.

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