Sunday Times

First look under the Uber hood

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● Uber Technologi­es has 91-million users, but growth is slowing and it may never make a profit, the ride-hailing company said in its IPO filing this week.

The document gave the first comprehens­ive financial picture of the decade-old company, which was started after its founders struggled to get a cab on a snowy night and has changed the way much of the world travels.

The S-1 filing underscore­s Uber’s rapid growth in the past three years but also how a string of public scandals and increased competitio­n from rivals have weighed on its plans to attract and retain riders.

In addition, the disclosure highlighte­d how far Uber remains from turning a profit, with the company cautioning it expects operating expenses to “increase significan­tly in the foreseeabl­e future” and it “may not achieve profitabil­ity”. Uber lost $3.03bn (R42.3bn) in 2018 from operations.

The filing with the US Securities and Exchange Commission revealed Uber had 91million average monthly active users on its platforms, including for ride-hailing and Uber Eats, at the end of 2018. This is up 33.8% from 2017, but growth slowed from 51% a year earlier.

Uber had not disclosed the latest user numbers before, and the figure indicates the scale of the business. Although its user base includes customers of other services and ride-sharing, the number is nearly five times the 18.6-million announced by rival Lyft.

Last year, Uber had $11.3bn revenue, up around 42% over 2017, but below the 106% growth the prior year.

Uber set a placeholde­r amount of $1bn but did not specify the size of the IPO. Reuters reported this week that Uber plans to sell around $10bn worth of stock at a valuation of between $90bn and $100bn.

Investment bankers had previously told Uber it could be worth as much as $120bn.

Uber would be the largest initial public offering since that of Chinese e-commerce company Alibaba Group in 2014, which raised $25bn.

Though Uber is no longer targeting a $120bn valuation in the IPO, some stock bonuses to CEO Dara Khosrowsha­hi and other company executives are only triggered when that valuation is reached.

Uber will follow Lyft in going public. Shares in its smaller rival closed at $61.01 on Thursday, 15% below its IPO price set late last month, a developmen­t that has sent a chilling signal for other tech start-ups looking to go public.

The company is on track to price its IPO and begin trading on the New York Stock Exchange early next month.

Uber faces questions over how it will navigate any transition towards self-driving vehicles, a technology seen as potentiall­y dramatical­ly lowering costs but which could also disrupt its business model.

Last year, the ride-hailing giant settled a legal dispute over trade secrets with Alphabet’s Waymo self-driving vehicle unit.

Waymo, in its lawsuit, had said one of its former engineers who became chief of Uber’s self-driving car project took with him thousands of confidenti­al documents.

Uber revealed in the filing it could have to pay a licence fee to Waymo or face a substantia­l delay to the developmen­t of its self-driving technology if the initial assessment of its technology by an independen­t expert is confirmed.

The expert, installed as part of Uber’s settlement with Waymo, has identified on an interim basis certain functions in Uber’s autonomous vehicle software that “are problemati­c and other functions that are not”, Uber said.

A Waymo spokespers­on said: “This review is ongoing and we will continue to take the necessary steps to ensure our confidenti­al informatio­n is not being used by Uber.”

One advantage Uber will likely seek to play up to investors is that it is the largest player in many of the markets in which it operates. Analysts consider building scale crucial for Uber’s business model to become profitable.

In addition to answering questions about Uber’s finances, Khosrowsha­hi will be tasked with convincing investors that he has successful­ly changed the culture and business practices after a series of embarrassi­ng scandals over the past two years.

Those have included sexual harassment allegation­s, a massive data breach that was concealed from regulators, use of illicit software to evade authoritie­s and allegation­s of bribery overseas. Khosrowsha­hi joined Uber in 2017 to replace company co-founder Travis Kalanick, who was ousted as CEO.

Uber said in its filing its ride-hailing position in the US and Canada was “significan­tly impacted by adverse publicity events” and that its position in many markets has been threatened by discounts from other ridehailin­g companies.

A #DeleteUber campaign surged on social media in 2017, which Uber said in its filing meant hundreds of thousands of consumers stopped using its platform within days.

Uber said its market share fell in most regions last year, although the rate of decline has slowed. The company claims more than 65% market share in the US and Canada, versus Lyft’s stated 39% in the US.

Uber is reserving some shares in the IPO for drivers who have completed 2,500 trips, among other criteria. — Reuters

Ride-hailing service ‘may not achieve profitabil­ity’

Uber’s IPO filing disclosure

 ?? Picture: Agustin Marcarian/Reuters ?? Taxis block the road during a protest against the Uber ride-hailing service in Buenos Aires, Argentina, this week.
Picture: Agustin Marcarian/Reuters Taxis block the road during a protest against the Uber ride-hailing service in Buenos Aires, Argentina, this week.

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