Sunday Times

When love took wings, cynical brands licked their lips

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Much has been made of the impact that social media has had on the youth and society at large. This is reflected through the rise of cyberbully­ing and clout-chasing influencer­s. But what of brands and corporatio­ns? Has social media deluded them too?

Lovebirds Hector Mkansi and Nonhlanhla Soldaat are SA’s new favourite couple, since their KFC proposal. In the early aftermath of the video going viral, the advertisin­g and marketing personnel behind many of SA’s brands started to scamper around, racking their brains to figure out ways that their clients could capitalise on the love story.

Things soon began to snowball as financial services providers, car manufactur­ers, celebritie­s and artists alike all began to throw their hats into the collecting basket, each pledging to offer their services in preparatio­n for “the big day”, some even attempting to play the long-term game by offering the couple favourable interest rates on loans.

I’m convinced that all those who pledged did so to drive their own social media engagement. Brands have woken up to the fact that for a product or service to thrive it must directly speak and appeal to the black middle and working classes.

Mkansi and Soldaat represent an authentic yet unremarkab­le South African love story. But corporate creatives realised this was a way for their clients to communicat­e an important message.

“See? We, too, care about black people!

And while we have your attention, be sure to visit our website, download our app and like our social media pages too.”

For years, South African businesses have neglected opportunit­ies presented by the black majority. However, as calls for industry transforma­tion and better representa­tion have grown louder, advertisin­g and marketing department­s have done a 180° pivot. Their new approach is to pander to whatever “Black Twitter” applauds, with campaigns streamline­d to appease this audience. My message to them is: us black people are not stupid and can see through this farce.

Mondli Mpumelelo Hadebe, Cape Town

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