Sunday Times

The factory of the future is here

- ARTHUR GOLDSTUCK Goldstuck is CEO of World Wide Worx and editor-in-chief of Gadget.co.za. Follow him on social media on @art2gee.

The concept of the smart factory has been a futuristic vision ever since Henry Ford switched on the first moving assembly line 110 years ago. It is finally becoming a tangible reality, driven by technologi­cal advancemen­ts, artificial intelligen­ce and urgent needs highlighte­d by the pandemic in 2020.

In a fascinatin­g twist on the usual tale of such technology being imported from North America or Europe, one of the best demonstrat­ions of its potential has come from the implementa­tion by a South

African team setting up a manufactur­ing simulation factory in Ireland.

Syspro, a developer of enterprise resource planning (ERP) software solutions, was founded in South Africa 50 years ago and now operates in more than 60 countries. It was chosen by Bonner, an Irish automation, calibratio­n and instrument­ation product manufactur­er, to install an ERP system that would help showcase the potential of fully integrated smart factories.

“I needed an ERP fit for a world-class factory of the future,” said Bonner MD Patrick Bonner. “Syspro was the clear winner. We recently worked with a consortium of Irish businesses, led by [multinatio­nal robotic company] ABB for a project backed by the Irish government to build a world-class manufactur­ing facility.

“We’ve worked with the most innovative machine builders in the country, the newest technologi­es and systems, to make Digital Manufactur­ing Ireland. It’s a best-in-class, fully automated manufactur­ing facility in Limerick. Robots and production lines all operate seamlessly, from order to fulfilment to dispatch, to illustrate how digital technology is revolution­ising manufactur­ing.

“To look at it from the outside, it appears deceptivel­y simple, but to achieve that level of efficiency is complex, and we needed a tool that can tie a lot of it together, something able to handle communicat­ion with its systems and operators and collate, monitor, and report, to fully optimise and gain maximum output.”

According to Zaren Ramlugan, Syspro channel sales manager for Africa, the example illustrate­s the impact that smart factory technology can have on efficiency and productivi­ty.

“The pandemic pushed businesses to confront essential questions about profitabil­ity, production capacity, and operationa­l efficiency,” he said. “Stakeholde­rs and shareholde­rs demanded answers on how to sustain and optimise their operations. This urgency highlighte­d the need for real-time data and operationa­l visibility, driving a surge in digital transforma­tion initiative­s across industries.

“The primary requiremen­t from business was to get a real-time visibility view of the factory or the production facility.”

In response, Syspro developed a toolset called manufactur­ing operations management (MOM), which integrates realtime factory data directly into the ERP system.

“With MOM, businesses can see realtime informatio­n about constraint­s and operationa­l statuses, allowing for swift and informed decision-making,” said

Ramlugan.

Rather than eliminatin­g jobs, the introducti­on of such digital transforma­tion tools creates new roles focused on data analysis and strategic decision-making.

“Digital transforma­tion doesn’t eliminate jobs; it evolves them. You need the human element to understand the data points and exercise operationa­l efficiency. It’s about making life easier for workers by reducing mundane tasks and allowing them to focus on strategic work.”

However, change management is crucial for successful implementa­tion, demanding a methodical approach that involves human resources officers early in the process.

“We have a methodolog­y called IDEAL, which holistical­ly assesses business requiremen­ts, system capabiliti­es, and human roles to design effective solutions. This methodolog­y ensures that individual­s are empowered, upskilled and ready to embrace new technologi­es, facilitati­ng a smooth transition.”

Education and training are critical components of this transition. Ramlugan highlights the need for businesses to invest in upskilling their workforce.

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