How to report fraud and corruption

PROCEDURES for reporting maladministration, fraud and corruption:

All complaints relating to fraud and any form of corruption must immediately be reported to the ombudsperson and head of investigations

With regards to complaints other than fraud or corruption, internal remedies existing in each department must be exhausted before referring your complaint to the ombudsperson and head of investigations.

You should speak to official(s) involved or, if that does not help, communicate your complaint to the person in charge of the official/s, such as the head.

Only if you are still unsatisfied with the head’s decision should you then refer your complaint to the ombudsperson and head of investigation. Reports can be made at: 10th Floor, Rennie House, 41 Victoria Embankment, Durban, or PO Box 5542, Durban 4000.

Tollfree hotline to call: 0800 20 20 20

Phone: 031 311 4002; Fax: 031 311 4115; e-mail

ombuds@durban.gov.za

Where to report acts of councillor maladministration:

Complaints about acts of maladministration, fraud or corruption against councillors must first be reported to the office of the Honourable Speaker for eThekwini Municipality at 1st floor City Hall or call 031 311 2004.