City fails to remove Bayview lamp posts

TWO months after two lamp posts were knocked down in Bayview, little has changed. The lamp posts remain on the side of the road, obstructing pedestrians. No one from the ethekwini Municipality has removed them, despite reports to the city.

Concerned motorist Stanley Singh reported the matter to the electricity customer care unit by e-mail, but he was told they were unable to assist. He was directed to go to the nearest customer care service instead.

The response from the city has left Singh fuming as he felt the e-mail was sufficient and should have since seen the matter escalated to the relevant department using his e-mail as the basis of the complaint. “We are told we need to report and bring to the attention of the municipality anything that requires their intervention but when we do they send you to do their job.

“What is the e-mail address for customer care for if I still need to go to their offices to report. I have done my part which is to report, they could have forwarded my e-mail to the relevant department,” he said.

“Their e-mail epitomises the poor attitude that ethekwini Municipality has towards ratepayers. Those lamp posts are an obstruction to pedestrians. They should have been removed long ago,” said Singh.

City spokesperson Tozi Mthethwa said the matter had been referred to the electricity department.