Gifts from passengers that flight attendants welcome
IT’S NOT a widespread practice, but some travellers swear by bringing gifts for flight attendants. They’re usually small tokens of appreciation, but what do the recipients think of the gesture?
Should we all pack gifts for our next trip? We asked flight attendants to weigh in.
It always surprises me to see travellers bring flight attendants gifts.
Some tell me it’s a way to show their appreciation for the flight crew.
For others, it’s a “subtle” attempt at getting an upgrade, or at least some special treatment on board.
Ashlee Loree, a flight attendant for Delta, sees most gifts as a kind gesture that brightens her day and gives her hope.
“We are all doing our best and trying our hardest every day, and we are so grateful when that doesn’t go unnoticed,” she said.
Missy Roemer, a flight attendant for private planes, doesn’t expect gifts or tips and prides herself on giving every passenger the VIP treatment.
It’s “part of why I chose this career”, she said.
Still, Roemer says it’s a pleasant surprise when a gift comes along.
She thinks it’s a wonderful way to acknowledge efforts. Flight attendants’ priority is your safety. It’s a job that requires long hours before, during and after a flight.
“There are times when it’s tough to be away from our families and homes,” Roemer said. “Feeling appreciated can really help boost our morale, especially at the end of a long day.”
A flight attendant for Air Canada, who spoke on the condition of anonymity to protect his employment, said he and his colleagues “highly welcomed” the gesture if it was coming from a place of generosity and not with a transactional expectation.
It’s particularly nice during hectic travel periods such as Thanksgiving, Christmas and New Year’s.
"Sometimes we’re on the road for a couple of days straight, doing a dozen flights over that period. It’s the thought that really counts,” he said.
Once you’ve handed over your gift, the Canadian flight attendant says it’s common they’ll brief the other cabin crew of the gesture. They’ll try to make your trip nicer, within reason.
“I would say this would likely not get you a business-class seat from economy,” he said.
“But (a gift) could be a thing that tips the scale between sharing an aisle with someone else versus having the last empty row to yourself.”
Loree doesn’t feel obligated to treat a passenger differently if they bring gifts, “but I do make a point to let them know I’m thankful for them and how much they are appreciated for their genuine efforts”, she said.
Roemer says her rule of thumb is to decline a gift if it doesn’t feel right. “It’s never worth the risk,” she said. So what should you give a flight attendant?
Roemer says cash and gift cards make for great gifts (although some airlines do not allow flight attendants to accept cash, and tipping is not considered a standard travel etiquette protocol).
She’s received both, as well as make-up, perfume, food or candy. She would feel uncomfortable with any gifts worth over $100 (about R1 730).
“Gifts that are extravagant in cost or that would influence any further business transactions would definitely be off limits,” she said.
If you’re going to go with an edible gift, the Canadian flight attendant suggests sticking with something pre-packaged and sealed.
One regular customer who flew three times a week always travelled with a stockpile of Tunnock’s Snowballs, a marshmallow treat.
“Every time he’d sit down, he’d hand the service director packets of them to distribute to the whole crew,” the flight attendant said.
One of the flight attendant's most memorable gifts came from a family travelling home from a dream vacation in Iceland.
The mom had a relative who worked in the aviation industry and “understood how the job can at times be under-appreciated”, he said.
They gifted him a goody bag full of Icelandic treats and a card that summarised their trip.
Loree's favourite gift memory was when a young passenger spent the whole flight writing each flight attendant a card.
“It meant the world,” she said. Whatever you give, make sure it’s small.
And as far as timing goes, Loree says she’s been given gifts during all phases of a flight but thinks it’s best to do before take-off or after they’ve completed their service tasks.