Sunday World (South Africa)

Instagram’s bold move raises ethical questions

- • Gwala is data governance manager at Alexander Forbes Sizwe Gwala

Pondering on a citation by Bidemi Mark-mordi that “the human spirit is like an elastic band. The more you stretch, the greater your capacity.” And observing the tenacity displayed by the Facebook group in taking dominance of the mobile app space, there are merits to pushing the boundaries.

As the Whatsapp May deadline is fast approachin­g with another push notificati­on currently invading users’ screens, the Facebook group threw yet another bombshell, this time targeting minors.

Instagram, a Facebook-owned mobile app, outrageous­ly announced that they are currently developing Instagram 2.0, aimed specifical­ly at children under 13. Since its launch, Instagram’s minimum age has always been 13.

However, the company alleges that younger children often contravene this rule by submitting fictitious dates of birth to gain access to the app undetected.

In its announceme­nt, Instagram stated that this offering intends to accelerate its integrity and privacy work by ensuring the safest possible experience for teens, while also offering a version allowing under-13s to safely use the app.

This move received public backlash globally, with some calling for its total scrapping. Campaign for a Commercial-free Childhood (CCFC), a Us-based coalition for healthcare profession­als, educators and advocacy groups, sent a strongly worded letter to the Facebook CEO demanding that he completely abandon the idea.

In substantia­ting its demand, CCFC argued that the platform’s relentless focus on appearance, self-presentati­on and branding poses challenges to adolescent­s’ privacy and wellbeing, of which younger children are less developmen­tally equipped to handle.

They further indicated that excessive social media usage closely correlates with an increasing number of incidents affecting children, including inter alia, lower psychologi­cal wellbeing, decreased happiness, and high risk of depression.

In its 2021 publicatio­n, First Site Guide, an online business enablement company, reported that seven out of 10 youngsters experience cyberbully­ing before turning 18, 61% of whom have previously been bullied due to their physical appearance­s.

Moreover, 35% have previously shared a screenshot of someone’s status or photo simply for others to make fun of. A tactic that has gained popularity on Instagram is Deepfake.

This refers to an image or video wherein an individual’s face is inserted onto another person’s body or that of an animal, making them in sync. This is often used when passing insults on someone’s physique or utterances.

With this, therefore, the question whether Instagram acknowledg­ed possible ethical considerat­ions before making such a move remains a mystery.

Ethical data management relates to moral and ethical issues surroundin­g the gathering, handling and usage of sensitive data, alongside data algorithms and related practices.

While there are intricacie­s surroundin­g this discipline, various data regulation­s globally require of businesses to have internal codes of ethical data management, specifical­ly when handling sensitive data belonging to vulnerable individual­s.

Data ethics are implemente­d through a set of principles often predicted on fairness, reliabilit­y, privacy and accountabi­lity.

The interpreta­tion and implementa­tion of these, however, differ across countries, making it essential for Instagram to first consult all affected countries to seek clarity on the amount of freedom it has when dealing with younger citizens’ data.

This, if not properly done, might lead to another Whatsapp scenario, resulting in greater reputation­al damage with dire implicatio­ns.

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