ANGER OVER WOMAN IN LABOUR BEING SENT HOME FROM HOSPITAL
Father complains about hospital’s treatment
They told her the hospital was full and they needed a bed for other people coming in
The boyfriend of a pregnant woman having labour pains has complained about the way she was treated at Port Alfred Hospital – first being discharged and then transferred to Port Elizabeth.
August 11 and 12 was a hard and confusing weekend for Sinethemba Landu, who was admitted to Port Alfred Hospital on Friday August 10 at 5.30am after experiencing labour pains.
According to Bonani Ketiso, the father of the unborn child at the time, Landu appeared ready to give birth.
The father-to-be said that during Landu’s admission there was a doctor in the hospital, although he was told that doctors only work weekdays, not on weekends.
After failing to deliver the child on Friday yet still in pain, Landu remained in hospital under the care of nurses the following day.
Ketiso said: “I visited her twice on Saturday, at 11.30am and 3.30pm, which was visiting hours. When I arrived there, I could see that the situation was the same.”
It was the morning phone call that he received from Landu on Sunday that was concerning. “When she phoned me she said she was discharged and wanted me to bring her clothes.”
According to Ketiso’s observation, Landu was not alright and could not even walk properly. Having been initially told that the doctor would only be available on Monday and seeing that his girlfriend was not in a condition to be discharged, Ketiso had many unanswered questions.
“I asked her why she was discharged and she said they told her the hospital was full and they needed a bed for other people coming in,” Ketiso said.
Seeing that Landu could not walk from the hospital to the taxi rank, Ketiso went to the rank to hire a special car.
“We stayed at home the whole day, but I could see that she was not OK. In the evening around 8pm, things became worse and I phoned an ambulance to take her back to hospital.”
Landu was re-admitted on Sunday evening, which again made her boyfriend question why she had been discharged in the first place.
“According to my knowledge, a patient can be observed and discharged only by a doctor,” he said.
He felt proper observation had not been done.
At about 1am on Monday, he received another call from Landu who said she was being transferred to Port Elizabeth. He walked to the hospital to bring her more clothes.
Digging deeper into the mystery of who had discharged and transferred Landu over the weekend, the concerned father-to-be arranged a meeting on the Monday with a Mr Meyile, whom he identified as the hospital CEO.
According to Ketiso, Meyile asked the sister in charge of the maternity ward, Fundiswa Mzananda, who had discharged the patient.
“The file that Mzananda checked showed that Landu was discharged by Dr Galina Filipova, the head of doctors.”
He further established that Landu had been transferred to Port Elizabeth by Dr Rholelwang. Ketiso said he appreciated the transfer. Landu eventually gave birth to a boy at Dora Nginza Hospital on Monday August 13. Provincial health department spokesman Lwandile Sicwetsha did not respond to the specific questions TotT asked, rather providing a number for a complainant to call.
“We encourage our patients to express their complaints or satisfaction through our customer care unit. These calls are processed and referred to responsible programmes for redress. It also helps us to improve the quality of our service. Our customer care number is 0800-032-364,” Sicwetsha said.
“It is important that people use this platform as they will be able to follow up on their complaints using the allocated reference number.”
ANNIVERSARY SOCIAL: Sunset Park residents recently commemorated the sixth anniversary of the building of the Bill Hill Lounge with a talk about how it came about. Pictured are Bill Hill, left, after whom the lounge is named, and Cecil Jones-Phillipson, the chairman of the Moths ex-servicemen’s Cottages Association. The gathering was well-supported by most Sunset Park residents and was followed by a fellowship tea