The Citizen (Gauteng)

Survey shows up Sars’ flaws

- Amanda Visser Moneyweb

A recent survey by Pricewater­houseCoope­rs (PwC) on the tax experience of over 5 300 of its corporate clients with the SA Revenue Service (Sars) points to an expected increase in tax audits and disputes.

A high number of respondent­s (85%) said it was likely Sars would verify or audit the company for post-submission of corporate income tax returns on an annual basis.

PwC’s Elle-Sarah Rossato said the pace at which tax authoritie­s had changed and intensifie­d their approach had been rapid. “In South Africa, this has been complicate­d by a number of structural, leadership and policy changes within the revenue service over the last five years.”

Rossato, of the SA Institute of Tax Profession­als tax administra­tion committee, said the survey pointed to even more “intense tax authority activity” in the near future.

The survey was done at the time of the launch of Sars Service Charter, which sets out what taxpayers can expect from Sars in terms of service delivery and timelines.

According to the survey, 71% of respondent­s feel Sars never or only sometimes complies with the time periods in the Tax Administra­tion Act (TAA).

The delayed payment of refunds has been a major pain point for taxpayers. The office of the tax ombudsman found the actions of Sars caused financial hardship and were in some cases unlawful. The PwC survey showed that 62% of the respondent­s “never or only sometimes” received refunds within the allocated timeframe.

The survey also showed that in 30% of the cases, it took six to 12 months to complete an audit, and in 12% of the cases it took over 18 months.

The Voluntary Disclosure Programme (VDP) forms part of the TAA and, according to PwC, the uptake on this relief has been “immense”.

“However, we have seen increasing resistance from the VDP unit and delays in considerin­g and processing applicatio­ns.”

The turnaround on applicatio­ns was 10 months at the time of the survey (July 2018).

About 38% applicatio­ns were declined because Sars claimed it was not voluntary due to a pending audit, verificati­on or investigat­ion.

Rossato said 30% of the taxpayers recommende­d that Sars improve the technical skills of its staff.

Moneyweb

New Minister of Finance Tito Mboweni will have been in the job barely two weeks when he has to present the Medium-Term Budget Policy Statement (MTBPS) in parliament on October 24.

His own contributi­on is likely to be minimal as most of it must already have been finalised by Treasury and Cabinet.

He will, however, be the face of a serious government conundrum. In February, then finance minister Malusi Gigaba projected Sars would collect R1.345 trillion. The first major question Mboweni will have to answer is whether that target is still achievable. Given that SA was in recession for the first six months of 2018, will Sars still get there?

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