BMW recalls R 1200 GS models
IN SOUTH AFRICA, 6 100 MOTORCYCLES ARE ELIGIBLE
In a precautionary measure, BMW Motorrad South Africa is carrying out a service campaign to check the fixed fork tubes of the front forks of all the BMW R 1200 GS and R 1200 GS Adventure models produced between November 2013 to June 2017. In South Africa, 6 100 motorcycles are affected.
In ongoing field observations, BMW Motorrad has determined that the fixed fork tube of the specified models can suffer preliminary damage under circumstances of high stress without the rider noticing the damage.
High stress can be caused by riding over an obstacle in the road, during a fall or when going through deep potholes at unvarying speed. There may not be any visible damage to the front wheel, however, any severe impact warrants a check-up by an authorised BMW Motorrad dealer.
Potential preliminary damage to the fixed fork tube manifests in a gap between the pipe and the pressed-in top seal plugs, which can be seen if the rubber grommet is moved down the stanchion.
If the fit of the pressed-in seal plug has become loose, the gap may increase with use and in high stress situations. This usually results in oil leaks, a clacking noise and increasingly imprecise steering. If these signals are not noticed or are ignored and more high stress incidents occur, the plug may become completely loose. Subsequently, critical driving conditions cannot be ruled out.
Owners of the affected motorcycles will be informed by BMW Motorrad South Africa of the service campaign, which will be carried out countrywide.
All authorised BMW Motorrad dealers are equipped to carry out the check and repairs. The service campaign is free of charge and all affected customers are encouraged to contact their nearest authorised dealer as soon as possible. In the interests of safety, BMW Motorrad South Africa encourages customers to have their motorcycles checked by an authorised dealer. Customers can contact BMW On Call or an authorised dealer to have their motorcycle transported to a dealers’ premises.
For any further questions or information customers should contact their nearest BMW Motorrad dealer or call the BMW Customer Service Centre on 0800-600-555. Queries can also be directed via social media to BMW Motorrad’s social media sites: Facebook: @BMWMotorradSA and Twitter: @BMWMotorradSA.