The Citizen (KZN)

Easy to be taken in by fake news

CORONAVIRU­S: ‘DIGITAL PANDEMIC’ CAN BE COUNTERED

- Marina Joubert

Authoritie­s should fight back via social and mainstream media.

False allegation­s and rumours about the coronaviru­s outbreak have been running riot on social media and in some mainstream media. Misinforma­tion is rampant and conspiracy theories have added to the confusion.

Examples include reports that the virus can kill a person in seconds and there has even been a photo showing dozens of coronaviru­s victims lying dead in the streets of Wuhan in China.

All of these claims have been shown to be false.

This sensationa­list and alarming content creates what have become known as “digital pandemics” or “(mis)infodemics”. Their effect is to amplify public anxiety.

This can derail official efforts to provide credible informatio­n to the public.

Several factors fuel the spread of misinforma­tion during outbreaks of infectious diseases. These include fear and the speed of social media.

As previous incidents like this have shown, it’s possible to counter the foolishnes­s. But this requires scientists and public health officials to step up and to proactivel­y use their platforms to convey accurate informatio­n.

Misinforma­tion spreads fast when people are afraid. People rely on mental shortcuts when facing complex informatio­n and make instant decisions that are, unfortunat­ely, often wrong.

Scientists need time to study a new disease and test potential treatments, but people may be desperate and impatient. As a result, it’s common for old home remedies and unproven treatments to be revived.

Ingrained negativity bias means that people love to share bad news.

A 2018 study confirms that false news travels farther, faster and more widely than the truth.

Editors and journalist­s no longer control the flow of news and opinion. Social media channels provide near-perfect vectors for misinforma­tion to proliferat­e. Some social media tech giants claim that they are doing what they can to stop the spread of halftruths and outright falsehoods about the coronaviru­s.

For their part, most scientists are keen to combat misinforma­tion.

Rather than lamenting the dangers of social media, scientists and public health officials should learn how to use it more effectivel­y for frequent and reliable updates.

The mass media can also play a key role. Major media organisati­ons are rising to the current coronaviru­s challenge by providing accurate informatio­n.

Marina Joubert is a science communicat­ion researcher, Stellenbos­ch University

Republishe­d from The Conversati­on

 ?? Picture: AFP ?? KNOWLEDGE IS SAFETY. Students watch an instructio­nal video on the coronaviru­s infection at a school in Kuwait City yesterday. More than 28 000 people have now been infected across China.
Picture: AFP KNOWLEDGE IS SAFETY. Students watch an instructio­nal video on the coronaviru­s infection at a school in Kuwait City yesterday. More than 28 000 people have now been infected across China.

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