Post Of­fice is its own worst en­emy

The Citizen (KZN) - - Letters -

So the Post Of­fice wants to force con­sumers to use their ser­vices, do they? Has it ever stopped to ask why con­sumers started us­ing other com­pa­nies to de­liver their items in the first place? Was it per­haps be­cause their parcels, etc ac­tu­ally ar­rived at the in­tended des­ti­na­tions and on time when us­ing a courier?

Our postal ser­vice is a joke and cards and parcels go miss­ing more of­ten than not. Per­haps the Post Of­fice can ex­plain how three cards, posted on the same day, to the same ad­dress, ar­rived at three dif­fer­ent times, six months apart?

One ar­rived in three weeks, the sec­ond in two months and the third last week, four months af­ter the re­cip­i­ent’s birth­day.

I now send elec­tronic birth­day cards and in­stead of post­ing presents to my fam­ily I do­nate to char­i­ties in their name. The only thing I use the Post Of­fice for is to re­new my car li­cence and that is of­ten a mis­sion be­cause they reg­u­larly run out of the pa­per used to print it.

Don’t ex­pect me to use your postal ser­vices any time soon.

Karen Lloyd

Send us your let­ter We pub­lish let­ters that come with full name, ad­dress and tele­phone num­ber even if you want to use a pseu­do­nym. let­[email protected]­i­zen. co.za, fax 010-492-5386 or PO Box 43069 In­dus­tria 2042

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