The Citizen (KZN)

AQ is now the key ingredient to ensure success at work

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You can use your Adaptabili­ty Quotient to boost your career in a changing world of work where the volatile and uncertain economic landscape requires employees to stand out if they want to adapt and grow in their careers.

“In the past, Intelligen­ce Quotient (IQ) was considered a major differenti­ating factor and for the past decade or so, Emotional Quotient (EQ),” says education expert Talita van Wyk, head of programme in the faculty of finance and accounting at The Independen­t Institute of Education.

“Given the developmen­ts of the past decade, in particular the past four years, Adaptabili­ty Quotient (AQ) has now become a key part of the mix.

“We are faced with continuous change in the workplace whether due to macro- or micro-environmen­tal factors. Add that to the changes requiring adaptation at home, in the community, in relationsh­ips and the way we perceive things and it becomes important to develop responses that become more adaptable, pivot quickly and with resilience and lead the way within the change to stay on top of things.”

Van Wyk says the concepts of IQ, which signify mental potential and efficiency such as the ability to understand things and EQ, the ability to understand and manage emotions positively and deal with emotional issues in one’s life effectivel­y and positively, are not new concepts.

“However, in today’s uncertain environmen­t, the concept of Adaptabili­ty Quotient, which is a measure of an individual’s ability to adapt to new and changing situations, is less familiar but becoming one of the foremost determinan­ts of success.”

AQ incorporat­es IQ and EQ and has become increasing­ly relevant because individual­s with a high AQ can manage challenges and changes and solve problems quickly and effectivel­y in the workplace with their neutral approach to understand­ing various situations and providing effective solutions and outcomes, she says.

Reasons why AQ is important in the workplace

▶ Flexibilit­y: People with high AQ are generally more flexible and adaptable, allowing them to quickly learn new skills and adjust to changing requiremen­ts and responsibi­lities. This is essential in constantly evolving industries, like many are today.

▶ Innovation and collaborat­ion: People with high AQ are more likely to come up with creative solutions to problems and work collaborat­ively, as well as being more open to a range of perspectiv­es. This can lead to new ideas, products and services that can drive growth and competitiv­e advantage for their organisati­ons.

Collaborat­ion creates constructi­ve discussion­s for learning and growth towards a thriving work environmen­t.

▶ Resilience: AQ determines a person’s ability to recover from setbacks and failures. Employees with high AQ are better equipped to bounce back from setbacks and maintain a positive attitude. This is important in maintainin­g productivi­ty and morale in the workplace, particular­ly given the current economic environmen­t.

▶ Leadership: AQ is also relevant for leaders in the workplace.

Self-awareness, understand­ing and knowing oneself will assist in the self-confidence required to lead change in the workplace. Leaders with a high AQ can anticipate, look at various probabilit­ies and adapt to changes in their industry while inspiring their teams to do the same.

This can help organisati­ons stay ahead of the curve and maintain a competitiv­e edge.

Developing AQ

“AQ is highly relevant in today’s workplace and will continue to be so in future as it includes key skills that help employees and leaders adapt to changing circumstan­ces in a meaningful and positive way, innovate and maintain a positive and productive work environmen­t,” says Van Wyk.

She adds that it’s important for institutio­ns of higher learning to ensure this skill is developed in students while organisati­ons and leaders who prioritise AQ can create a culture of resilience and innovation that can help them stay ahead of the competitio­n and thrive in their industry.

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