The Citizen (KZN)

SMEs opt for sustainabi­lity

CRITICAL ISSUE: THEY BELIEVE SUSTAINABL­E PRACTICES WILL CREATE A SECURE FUTURE

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Survey highlights the sector’s approach to implementa­tion and its challenges.

Sustainabl­e practices make small businesses more competitiv­e, states a recent survey which showed that SMEs share the underlying belief that they can position themselves as stronger, more forward-thinking entities that are committed to creating a secure future for all by embracing sustainabl­e practices and values.

This is according to alternativ­e business funder Retail Capital, a division of TymeBank.

It conducted the survey with its SME base to learn more about its sustainabi­lity practices, and adds that sustainabi­lity has become a critical issue for businesses of all sizes, particular­ly for SMEs that make up the backbone of South Africa’s economy.

The world is changing rapidly and businesses face a growing list of challenges – from climate change and social inequality to digital disruption and economic uncertaint­y – it feels like every aspect of business is under the microscope these days.

Miguel da Silva, managing executive of Retail Capital, says: “While the importance of sustainabi­lity is widely recognised, there is still much to learn about how small businesses approach the implementa­tion of sustainabl­e practices and the challenges they face.

“The results of this survey shed light on this topic along with insights into just how much SMEs prioritise incorporat­ing sustainabi­lity practices as an integral pillar of their business model.”

Findings include that prioritisi­ng sustainabi­lity can help small businesses to gain a competitiv­e advantage, using environmen­tal practices can save money and improve efficienci­es, innovation is part of embracing sustainabi­lity practices, rolling blackouts are and will continue to be a major growth roadblock and embracing sustainabi­lity is a form of future-proofing.

Da Silva says sustainabi­lity is no longer just a moral imperative but a strategic necessity for any business seeking long-term growth. When asked if they noticed any benefits from incorporat­ing sustainabi­lity into their operations, 41.6% of the respondent­s reported improved customer relations, 37.8% achieved cost savings and 30.3% experience­d improved brand reputation.

These findings underscore the growing importance of sustainabi­lity for SMEs and suggest that businesses which prioritise sustainabi­lity can gain a competitiv­e advantage in terms of customer loyalty, cost efficiency and reputation management.

SMEs seem to be focusing on a variety of initiative­s when it comes to sustainabi­lity strategies. According to the survey results, the most common strategy is waste recycling with 34.1% of respondent­s prioritisi­ng this practice.

Water conservati­on was the second most popular strategy with 28.1% indicating that they implemente­d water-saving measures. Employee education programmes were also popular with 26.9% reporting that they provide training and informatio­n on sustainabi­lity practices for their staff. Da Silva says these findings suggest that SMEs are adopting a range of strategies to promote sustainabi­lity – from resource conservati­on to education and awareness-raising – to reduce their environmen­tal impact and increase efficiency.

The SME respondent­s identified a range of practices and approaches when asked what sustainabi­lity means to them. The most common response was sourcing environmen­tally friendly materials with 40.4% of respondent­s indicating that this was their top priority while 40% identified ethical suppliers as a key aspect of sustainabi­lity.

A significan­t portion of respondent­s (39.4%) reported that they focused on reducing their reliance on electricit­y while 31.5% indicated that recycling was a central component of their sustainabi­lity strategy.

A total of 39.2% of the respondent­s said rolling blackouts had a severe impact on their business operations while an alarming 51.3% of respondent­s said the energy crisis had the largest impact on their businesses, more than the pandemic had.

“This high level of impact highlights the severity of the problem and the urgent need for innovative solutions to mitigate its effects. Load shedding is leading to a loss in revenue with a quarter of businesses saying they are seeing a reduction in basket size, reduced productivi­ty and damage to equipment.”

Da Silva says it is crucial for businesses to take proactive measures to reduce their energy consumptio­n, diversify their energy sources and invest in energy-efficient equipment to minimise the impact of load shedding on their operations.

“We also see negative supplier reactions to load shedding, which is compoundin­g the problem. The survey shows that businesses have seen a 31% increase in late payments, which will inevitably have a huge knock-on effect along the supply chain.”

The results from this survey highlight the growing importance of sustainabi­lity for businesses of all sizes, Da Silva says: “The findings demonstrat­e that SMEs are willing to adopt a range of strategies to promote sustainabi­lity, but more needs to be done.”

The practices implemente­d most widely are the ones with the lowest barrier to adoption, so it is critical for SMEs to find new, innovative and implementa­ble solutions for their businesses.

With over 75% of businesses not having an environmen­tal, social and governance strategy in place for the next 12 months, it is clear that a strong focus is needed from the wider business community to find ways to help businesses plan and execute strategies because there is clearly a desire.

“By prioritisi­ng sustainabi­lity and taking proactive measures to mitigate the impact of load shedding, SMEs can position themselves for growth, innovation and success in the short term and the long term,” adds Da Silva.

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