The Herald (South Africa)

Bay in dispute over rights to system with R80m cost to ratepayers

- Rochelle de Kock dekockr@timesmedia.co.za

THE Nelson Mandela Bay Municipali­ty is embroiled in a battle with a service provider over who owns the intellectu­al property of a land informatio­n system which cost ratepayers about R80-million in total.

It is unclear if the Integrated Land Informatio­n System (ILIS), which is meant to fast-track property rezoning applicatio­ns, is being used at the moment, as the service provider’s contract to operate the system ended in February.

City Services Management claims that no municipal staff have been trained to run the system and that no other company is legally allowed to use what it insists is its intellectu­al property.

The municipali­ty, on the other hand, is adamant that the ILIS cannot simply be turned off, due to its user licensing rights, but even if the ILIS was off, the city would still be able to function through “original normal procedures”.

If the system is turned off, this could once again stall rezoning applicatio­ns, and lead to wasteful expenditur­e if it is abandoned altogether.

The ILIS is a central database system meant to keep track of all matters involving land in the Bay, including RDP housing pro- jects, land and property leases with the municipali­ty, and ratepayers’ accounts.

The cost of the ILIS on its own was R42-million. This excluded other support functions related to the system, and the refurbishm­ent of the customer informatio­n centre, which bumped the figure up to about R80-million.

Senior developer at City Services Management Craig Krummeck said the company’s agreement with the metro was to install the system and train permanent municipal staff to operate it.

“The agreement was that we’d write the solution and the municipali­ty would employ support staff to take over the coding.

“No other third party company is al- lowed to work on the system because it is our intellectu­al property. Only permanent municipal employees are legally allowed to operate it,” Krummeck said.

After getting the system off the ground in 2013, the municipali­ty extended the company’s contract for a year to give it time to hire staff to run the system.

“When the 12 months were up, they asked us to come for another 12-month period because there were challenges with hiring staff,” Krummeck said.

He claims that there are some municipal officials who are trying to “chuck ILIS out” and get another company on board to develop the municipali­ty’s own housing management system.

“We are not trying to hold the municipali­ty to ransom, but we’re not going to allow another company to come and run our system. All the municipali­ty has to do is hire permanent staff. We need eight months to hand over the system properly to show them how to use it.

“The only way the municipali­ty can use another service provider is if they take out our system and install another one.”

Municipal spokesman Mthubanzi Mniki said there was no support or maintenanc­e contract binding the municipali­ty to the company, and that by extending the contract, the city would contravene its own supply chain management policy and the Municipal Finance Management Act.

“The current challenge is who owns the intellectu­al property of the ILIS Solution. This issue is being investigat­ed by a team of legal experts. [The] outcome of this issue will directly determine the way forward . . .”

Asked why the city had not kept to its end of the bargain and hired permanent support staff, Mniki said: “Various processes to create a new system support group – to support various systems, including ILIS – are in an advanced stage to source the needed [human resources].”

The service level agreement signed by the municipali­ty and City Services Management states that all intellectu­al property is owned by the service provider.

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