Pensioners targeted in water rebate scam
THE eThekwini Municipality has been made aware of a scam that is targeting pensioners in which they are phoned by people pretending to be municipal officials offering a rebate on water meters.
The caller issues a reference number to residents and informs them that they will be contacted by another official in the next few days, during which time a form will need to be completed and signed to qualify for the rebate.
In a statement yesterday, the municipality’s spokesperson, Mandla Nsele, confirmed there was no such process nor would customers be asked to make on-the-spot cash payments.
The only rebate offered by the municipality is a rates rebate, he said, adding that property owners qualify for the rebate on their primary property when they turn 60.
“Customers are urged to be vigilant to avoid falling prey to criminals posing as municipal employees. Any representative of the municipality will have an ID tag with a photograph or ID or employee number with the municipal logo.
“If residents are suspicious, they can contact our toll free number 080 311 11 11 or call the City Investigation Unit on 0800 20 20 20 or visit http://correspondence.durban.gov. za:200/ or their nearest police station.”