Network staff are to blame

I READ with interest the article under “Tell Us” in the Cape Argus. Exactly the same method was used as in my case, ie unlawful access to internet banking, then a SIM swop at Vodacom.

In my case and in others similar, Standard Bank claims it is the account holder who is at fault by unwittingly divulging his or her banking details. The banking ombudsman also supports this view.