The Star Late Edition

IDENTITY THE NEW GOLD, AND CRIMINALS KNOW

- AYANDA KOTOBE Kotobe is finance director at RS Components, a global electrocom­ponents supplier

STOLEN identity is a highly potent tool for fraudsters as a recent Carte Blanche insert featuring RS Components revealed.

A buyer approached us to procure equipment on credit to the tune of R1 million. But something didn’t add up – there was a major discrepanc­y between the names on the supplied ID document and the photo.

One of the fraudsters was eventually caught in a sting operation, the focus of Carte Blanche’s story.

Identity theft is rising sharply. While we spend considerab­le time worrying about our privacy online, suspicious of ad campaigns that try to guess our preference­s, identity thieves operate on a much more dangerous level. They steal our credential­s then use these to commit other crimes.

According to the Southern African Fraud Prevention Service, the use of real identities by criminals – identities that were stolen from other people – leapt 99% between 2018 and 2019.

Criminals are using gaps in the law to get away – despite thousands of identity fraud cases being lodged every year, few are prosecuted because the criminals can’t be easily identified.

Fraudsters will use identities from other victims and can forge documents. They know identity is the new gold: if you have access to a person’s key credential­s, you can do a lot. Con artists and cybercrimi­nals hunt for identities they can steal and then abuse.

Here are a few tips on staying ahead of fraudsters:

Insist on certified copies of identifica­tion.

Vet the informatio­n given: ask for the seller’s company details; check the address and phone number; run the seller’s VAT number through the Sars VAT database.

Verify independen­tly: cold-call the company using its listed number and ask to speak to the person who contacted you.

Do not share bank account details unnecessar­ily.

Use digital statements and accounting platforms to track transactio­ns.

Maintain reliable records of supply chain agents and companies.

Establish clear procuremen­t and dispatch frameworks for your employees to operate in with peace of mind.

This last point is very important. Identities are often used to steal from companies, usually by posing as a legitimate buyer or submitting fake invoices.

Vigilant staff are the first line of defence against fraudsters.

Our intuition as people can serve us very well and be more effective than any type of law or technology. But if we don’t get the right support from our environmen­t, we can’t be as sharp.

We have that benefit at RS Components, using modern technologi­es to keep our processes transparen­t and enabling our staff to check their suspicions with confidence and speed.

Identity is the new gold and the most valuable tool in a modern criminal’s toolset. If we want to fight back, we must make it harder to use stolen identities and easier for your staff to act when something might be wrong.

Cold-call the company and ask to speak to the person who contacted you

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