SENIOR MANAGER: HR BENEFITS & ADMINISTRATION
“I was on the team co-ordinating flood relief for employees. Following the storms, Toyota’s CEO announced that the company would offer assistance, including interest-free salary advances of a maximum of
R10 000 for employees to repair their houses, and that the money would be disbursed within a week.
“We appointed NBC as the credit provider through a tender process.
We got four Fica-accredited consultants from NBC and hired six temps. There was a lot of consultation with the
Legal Department, labour unions and production managers.
“About 5 000 Toyota employees submitted applications and we navigated challenges such as translating and sending physical application copies to those without email access in getting all the documents approved. The process took us two weeks.
“I was humbled and glad that the team’s efforts were recognised with the President’s Award, and especially happy about the interest in staff welfare Toyota displayed in making this process possible.” BELOW: TSAM during the floods.