SECURE YOUR PIN AND PASSWORD

THE South African Banking Risk Information Centre (Sabric) has shared the following tips:

Be suspicious if you receive lots of spam email or SMS messages. It could indicate that your computer or cellphone has been infected.

Memorise your PIN and passwords and never write them down or share them, not even with a bank official.

Make sure your PIN and passwords cannot be seen when you enter them.

If you think your PIN and/or password has been compromised, change it immediately either online or at your nearest branch.

Choose an unusual PIN and passwords that are hard to guess and change them often.

For your security, you only have three attempts to enter your PIN and password correctly before you are denied access to your services.

Register for your bank’s cellphone notification service and receive electronic messages relating to activities or transactions on your accounts as and when they occur.

If the reception on your cellphone is lost, immediately check what the problem could be, as you could have been a victim of an illegal SIM swop on your number.

If confirmed, notify your bank immediately.

Inform your bank should your cellphone number change so that your cellphone notification contact number is updated on the banking system.

Regularly verify whether the details received from cellphone notifications are correct and correspond to recent activity on your account.

Should any detail appear suspicious, contact your bank immediately and report all log-on notifications that are unknown to you.

Log on to your bank’s website by typing in the web address yourself instead of accessing it via Google search as it might lead you to a spoofed site.

Do not use web links that are saved under your favourites and never access your bank’s website from a link in an email or SMS.

Remember to log off immediately when you have finished banking.