Weekend Argus (Saturday Edition)

Covid has sped up digital changes

- NORMAN CLOETE norman.cloete@inl.co.za

PRESSURE from the global Covid-19 pandemic has forced businesses to embrace bold changes. Digital transforma­tion has a big impact on organisati­ons and it’s predicted the digital transforma­tion market will grow at a compound annual rate of 19.1%.

Business Analyst at LAWtrust, Riaan de Villiers, said growing inclinatio­n to digital technologi­es could also mean a rise in cybersecur­ity concerns.

“Data is the backbone of digital transforma­tion. As organisati­ons manage larger and larger sets of data, the chances of security breaches and losses increase. However, it is expected that the adoption of digital transforma­tion will continue as the benefits outweigh the risks associated with digital transforma­tion,” said De Villiers.

Research conducted by the Finances Online Reviews for Business Research Centre, shows that 27% of the companies surveyed felt that implementi­ng digital transforma­tion initiative­s is a matter of survival in their respective industries.

According to a report by accounting firm Pricewater­houseCoope­rs, South Africa is the third biggest target in the world. Cybercrime costs the country R2.2 billion annually. De Villiers urged people to use strong passwords for each system you have to log into and never to reuse passwords on other systems.

Tech experts agree that worldwide there is a shortage of cybersecur­ity profession­als and that many IT and cybersecur­ity teams are understaff­ed and struggle to cope with their workload, especially during the pandemic where many employees started working from home.

“AI (artificial intelligen­ce) can handle most manual jobs that keep teams busy and free up the team to work on other essential items. Machines can work faster and more accurately than humans, but they can only do what they were configured to do. You will always need humans to keep an eye on the machines and make decisions when there are exceptions that computers cannot handle,” he said.

Here are four emerging tech trends businesses should watch for in 2022

Cybersecur­ity

Cybercrime is becoming increasing­ly prevalent. As a result, more firms are at risk; therefore, businesses should confront cybercrime and make significan­t investment­s in protecting their networks and data. With this emerging tech trend, companies may protect themselves from substantia­l financial and reputation­al damages today and in the future.

Digital Signing

Digital signatures help companies work more efficientl­y while cutting operationa­l costs. Experts predict that in this age of remote working, digital signatures are likely to be implemente­d in more workflows during 2022. Artificial intelligen­ce is becoming a critical part of many organisati­ons’ operations, increasing the demand for expertise. Many organisati­ons, however, will benefit from its adoption because it lowers operationa­l costs and improves efficiency. Furthermor­e, AI’s predictive powers will make it a useful ally in the fight against cybercrime during the coming year.

Internet of Things (IoT)

IoT is another developing trend that businesses should watch. With so many companies adjusting to working remotely, having internet connectivi­ty is becoming increasing­ly important. It could improve customer service. As the number of devices connected to corporate networks grows, the need to carefully manage identities will grow.

Trust and identities

Cybersecur­ity is an important issue, and top management is becoming more sensitive to the fact that cybercrime is rising. Mitigating risk must be a top priority for board members. To protect organisati­ons, innovative new approaches to identity management such as the zero-trust model and identity first will probably gain a lot of attention during 2022.

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