THE NEW CAR THAT WASN’T
Last June, Kempton Park’s Chantel Spirito bought her first “brand new” car from a Boksburg dealer – a Chery QQ3 – on “special” at R85 000. Fully financed, her monthly instalment was R1 800.
“I was so excited to finally be buying a new car, and not having to worry about what sort of mechanical and bodywork issues we were inheriting,” she said.
But, within days, she discovered that her new car was in far from perfect condition: a dodgy door seal, an ill-fitting glove compartment door, a bent spare key, wheels not properly aligned, rough paintwork around the petrol cap, problems with the seats and more concerning issues with the car’s acceleration and gears.
Spirito decided she’d rather swap the car for something of better quality. Sure, said the dealer principal, and offered her R65 000 for it – a cool R20 000 less than she’d paid the previous week.
“When I objected, pointing out all the vehicle’s faults, he told me, ‘What do you expect; it’s only an entrylevel vehicle?’”