Delivering a world class service

We wish to thank our clients and suppliers for their continued support over the past 10 years.

Serving the Zululand community with innovative and exceptional service for a decade, Insight Mechanical (ISM) believes that paying attention to detail shows its commitment in supplying superior service and quality to their clientele.

Established in November 2009, ISM was founded by owner Jakes Kotze, who served as a project engineer for the high end office market in Wellington, New Zealand.

The experience and knowledge gained during this period have equipped ISM for innovation and a positive future.

With offices based in Richards Bay and Empangeni, our expertise, world class equipment and excellent service, ensure that our company keeps moving forward in the field of heating, ventilation, and air conditioning and related services.

Insight Mechanical recognises the importance of caring for their staff, realising that a fulfilled, educated workforce is a productive and positive entity.

Employees are assisted by identifying key performance indicators and the company provides training where required to assist in achieving their personal goals and improving the quality of services they deliver.

Staff members are SAQA and SARACCA certified refrigeration practitioners and refrigeration installation inspectors, a legal requirement as per the OSH (Occupational Safety and Health) Act.

Insight Mechanical utilises state-ofthe-art electronic equipment for testing and fault identification.

We are innovative, believe in good service and will ensure that the customer always gets the best possible advice.

We can design high-end air conditioning for houses and commercial buildings.

In many cases, we can design air conditioning systems for houses that are aesthetically pleasing and, in some cases, not easily visible.