Airline slams survey as “worthless”

And in a price comparison for flights to Alicante from Stansted carried out last October, it was found extra costs could make tickets more expensive than a leading competitor.

Ryanair maintains that the ticket price was the single most important factor for passengers choosing an airline. “The survey of almost 8,000 Which? members is totally unrepresentative and worthless compared to Ryanair’s 114 million customers.

“Ryanair passenger numbers have grown by 80% in the past six years and Ryan air.com has become the world’s most visited airline website. These facts reflect what customers want much more than an unrepresentative survey.

“Ryanair is Europe’s number one airline with the lowest fares, with an average fare of just €39 (£35); a fraction of the high fares charged by Which?’s ‘recommended’ airlines.”