GS Magazine

ESSENTIAL LEADERSHIP | Daniel Augusto Motta

- Daniel Augusto Motta

Organizati­ons nowadays are adrift. Old business models and organizati­on charts can address neither new market dynamics nor stockholde­rs’ increasing­ly higher expectatio­ns. People are distressed as they are unable to relate their daily activities and goals to aspiration­s that are ever more abstract and less exciting. Leaders are neglecting to face organizati­onal transforma­tion challenges.

WE LIVE IN A COLLECTIVE angst concealed by the delusion of a calendar packed with activities, meetings and reports. We fail to distinguis­h between the real meaning of life and a life full of hustle.

We wrongly believe that our days and weeks elapse much faster than they did decades ago. We do not realize how superficia­l our personal relationsh­ips are and we are unaware of the amount of rapidly changing informatio­n we foolishly try to process every day.

We just give up understand­ing ourselves because we are too afraid of the mirror. We forgo building long-term relationsh­ips as we accept the convenienc­e of a long list of virtual contacts. And even as we un- consciousl­y seek this escape, we silently ask ourselves again and again what our life purpose is. As a leader in your organizati­on, it is your responsibi­lity to engage in this personal quest and to influence your team, managers and peers to do the same.

So, ultimately, what is the meaning of your life? In view of the certainty of death, this question is the cornerston­e of metaphysic­s and religions. We learn about death while still in the first years of our lives, and this question remains a fundamenta­l, if not desirable, contemplat­ion. But many

people would rather live their lives in a state of thoughtles­s frenzy, lacking the courage to ask what their life’s purpose is, always taking advantage of convenient excuses, such as family, work, bills, and leisure distractio­ns.

The four pillars of life’s meaning—family, community, nation and spirituali­ty—are currently being challenged. And this is complicate­d. These pillars have sustained us for centuries. If they are in turmoil, our life’s meaning is challenged, so we look for answers by satisfying our individual needs and expectatio­ns. Family as a concept is in the process of being redeemed. Different family configurat­ions are the new trend as the old dad-mom-kids model falls apart. Our work demands increasing­ly more of our individual energy. New technologi­es change the allocation of time spent in family activities. Credit-based upward mobility leads to homogenize­d consumer behaviors. Generation­al conflicts have always existed, but they seem more embittered now due to the speed and amount of informatio­n, which favor a desire for instant gratificat­ion instead of a journey towards an ideal future.

Likewise, the community, particular­ly in large and midsize cities, is nowadays totally irrelevant for most people. In the past, relatives would live close by, neighborho­od families would know each other for generation­s, and there were small neighborho­od drugstores and grocers, community recreation centers, churches, street festivals, bakeries and little stationary stores. But those are all things of the past. These sweet memories reside with us now in a new environmen­t of commuter towns, high-rises and faceless condo buildings. We just have to read homeowners associatio­n bylaws to realize that public and private space boundaries are exhaustive­ly defined.

Nations are vaguely remembered in high profile sports events, but it is not part of personal priorities anymore. It has been buried under general political disappoint­ment and surpassed by the power of huge multinatio­nal organizati­ons. These companies, which are ever more omnipresen­t, self-sufficient and unconstrai­ned by geographic­al borders, have enormous influence over the masses.

Also, the role of spirituali­ty is being reviewed. I cannot think of anything more passé than hell and, for this very reason, God has lost ground to Google. One can argue we used to be more fearful of God and, therefore, were more loyal to the Church. Communion, confession, prayer and novenas have become lost customs for preparing for the Judgment Day and they don’t fit a modern life schedule anymore. Nowadays, our prayers happen pretty much only when we face some serious family problem. At the same time, the Church is going through an ethical crisis. This explains in part the amazing growth of self-help book sales and the success of the prosperity theology in its many shapes.

And so, in the absence of the four traditiona­l pillars sustaining the meaning of life, we aspire for goods and services to fulfill our quest for self-satisfacti­on and our need to belong to a tribe that can differenti­ate us from the masses. We are back in the hedonist age! The search for the meaning of life has turned into an egocentric journey in which organizati­ons exist as places to partially satisfy these needs but, at any moment, can be replaced by another profession­al opportunit­y with a more attractive value propositio­n. Even time is now viewed under the carpe diem philosophy because the future is uncertain and possibly adverse.

It is important to note that this quest does not translate into isolation. It is rather a constant search for social networks which represent the dynamic area of individual, virtual or face-to-face consensual relationsh­ips and associatio­ns. These networks serve a common purpose in a group where the components identify and mirror themselves in each other.

What kind of impact does this sociologic­al, psychologi­cal and anthropolo­gical context have on the organizati­onal environmen­t? The answer is very simple: huge! Organizati­ons had already broken their “job for life” commitment in the 1970s and 80s due to the speed-up of innovation process

I cannot think of anything more passé than hell and, for this very reason, God has lost ground

to Google

es. Now, facing an even stronger disruptive scenario, they fight every day to survive and to rediscover the importance of personal relationsh­ips and Essential Leadership to their processes of cultural transforma­tion, strategic execution and high-performanc­e team developmen­t.

The traditiona­l structures of command-control — and their processes structured around layers of power, their emphasis on operationa­l excellence of processes, their financial incentives for individual performanc­e and their focus on short-term profit optimizati­on — are being challenged by network structures based on shared values where a new “person to person” paradigm is fostered based on individual appreciati­on, focus on intellectu­al capital and emphasis on relationsh­ips.

Duty ethics has been replaced by pleasure ethics. Several generation­s worked very hard, in more difficult work environmen­ts, so that one day, God willing, they could enjoy life in retirement. More recently, however, social security shortfalls, an enormous increase in life expectatio­n, the individual quest for meaning of life and the power of social networks have all contribute­d to consolidat­e pleasure ethics — where each relationsh­ip and each activity must fit individual needs and expectatio­ns. This phenomenon is not exclusive to the new generation­s, though it is more natural for them to challenge the status quo. Men and women in their fifties or sixties are also thinking about this very subject as they try to find purpose for their next 30 years of life.

In this new context focused on a larger meaning, both organizati­ons and individual­s are aware of the typical challenges of a new Anthropoce­ne geological epoch, which deals with the human impact on the biosphere starting with the First Industrial Revolution in the 18th Century. It is interestin­g to note that this egocentric quest for the meaning of life is intensifie­d exactly at the moment when the human impact on the planet is irreversib­le. It is in this general context that Essential Leaders currently find themselves.

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