Zara owner Inditex demands clarity from cotton certifier accused of standard breaches
Fashion retailers face increasing pressures from consumers and activist groups to sell products with less environmental impact and made in safe labour conditions.
Zara owner Inditex demanded more transparency from a certifier that vets some of the cotton used by the Spanish fashion giant following an investigation that found evidence of malpractice by two Brazilian certified cotton producers.
Inditex sent a letter dated April 8 to Better Cotton CEO Alan McClay asking for clarity on the certification process and progress on traceability practices after the NGO Earthsight informed the retailer that producers with Better Cotton certifications were involved in land grabbing, illegal deforestation and violent acts against local communities, according to a copy of the letter seen by Reuters.
Inditex said it had waited more than six months for the results of an internal investigation by Better Cotton that was promised for the end of March and began in August 2023, according to the letter.
The allegations “represent a serious breach in the trust placed in Better Cotton’s certification process by both our group and our product suppliers,” Inditex said in the letter. “The trust that we place in such processes developed by independent organisations, such as yours, is key to our supply chain control strategy.”
The contents of the letter was first published by Modaes, a fashion business news site. Inditex confirmed to Reuters it had sent the letter.
Inditex does not purchase cotton directly but its providers are audited by certifiers such as Better Cotton to ensure good practices when obtaining their raw materials.
Geneva-based Better Cotton, one of the world’s largest certifiers of sustainable practices in the cotton industry, told Reuters it would provide more information in the coming weeks once it had analysed the results of the audit it had commissioned.