I Travel continues promoting tourism
i Travel’s vision to continuously provide its customers with a very personalized and genuine travel service has contributed immensely towards the success of the company, said i Travel Director Horace Jacob.
Due to i Travel’s exceptional service values in the past five years, its customers have recommended i Travel services to others and the word of mouth in return has increased its services being required. “We commend this winning formula,” Jacob said.
i Travel Sri Lanka is an inbound travel arm created and marketed through the website, www.itravel.lk exclusively to promote tourism in Sri Lanka. A blend of carefully planned tours and a range of accommodation offers are promoted via i Travel. Sri Lanka being a unique destination in Asia offers a great variety of choice from beaches to the hill country, wildlife and culture.
“We will have to be mindful of the tourist industry decisions such as online arrival visa, increase in hotel rates and entrance fees to tourist sites. The quality of the products and services offered to our visitors needs to be upgraded to compli ment the price hike or else visitors may move to other Indian subcontinent or South East Asian destinations that offer much superior products at lower prices,” says Jaco.
“A growth of 34% tourist arrivals indicates that the target of 800,000 is reachable, but needless to say, backed by an aggressive destination promotion programme,” he added. i Travel-the-world supports outbound operations, providing a range of travel related services including cost effective and affordable travel and tour solutions to its ever discerning customers.
The travel agency business is increasingly challenged by airlines directly offering online bookings and sale of air tickets. Constant updates to customers and service upgrades are the only way out to go forward, Jacob opined.
“We are confident that the valued support of our loyal customers will make our goal a reality,” he added.