PC House opens dedicated laptop service center
PC House recently opened a dedicated laptop repair and service outlet in a bid to provide customers a more efficient after sales service.
Thufail Musadeen, COO of PCH Retail, Regional and SMB Business operations said, “At PC House we understand that it is not only sufficient to provide customers with the best IT related products, but also to ensure that they have access to a competent team of experts who can help solve issues that may arise while using these products. That is the main reason behind the opening of the new dedicated repair and service outlet. Our original service center which was also situated at Unity Plaza had very limited space and hampered our ability to provide assistance to all customers. The new service outlet is almost three times larger allowing us to accommodate a larger number of customers.”
The repair and service team has undergone extensive training in a number of areas and is fully equipped with the best repair equipment to ensure that discerning customers will receive an efficient and effective service. The outlet will provide customers with a wide-range of services including motherboard chiplevel repairing, maintenance and service contracts, installation and troubleshooting of PC security solutions, and OS recovery. It would also offer data backup and recovery and stock hardware components from a host of reputed brands.
PCH is the new corporate brand identity for PC House PLC which was recently listed on the Colombo Stock Exchange. The new brand identity reflects the change from a family-owned business to a public company with a vision to be the benchmark for ICT in Sri Lanka. PCH was recognized as the 48th most valuable brand in Sri Lanka for 2012, in the Brand Finance with an A+ brand rating.
PC House was incorporated as a limited liability company in the year 2000, after having commenced business in 1997 and became PCH PLC. Its Board of Directors consists of Messrs S.H.M. Rishan, Mangala Boyagoda, Sarath Wikramanayake, Modarage Thilakasiri, Shanti Kumar Nadarajah, Kuvera de Zoysa and Mrs. Sharmila Rishan.